Airpets America

Our Customers Speak

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We focus on the safety of your pet and on your peace of mind. We are proud to share with you what our clients say about their experience with our services.

Feedback from Our Customers:

April 2008

Nemo has arrived safely. I was able to pick him up just before 11:00 local time after Nemo's plane landed at 8:53 (about 100 minutes later than scheduled). Nemo was in good spirits and seemed to have handled the trip very well.

There were no problems in picking him up (only had to sign a few forms). I received all of the original paperwork.

We are now in the process of getting Nemo acclimated to his new surroundings.

Thanks for everything you did!

JA
Austin to Gatwick

January 2008

Just wanted to let you know that Sly and Arnold arrived
safely last night. I appreciate all you have done to
support us and will highly recommend you to
co-workers in the future. We'll also call when we
move back to the US.


Thank you,

R.D. (Doha, Qatar)
**********

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It's a "Dog's Life"

7/3/07
Hey Janet,
I just wanted you to know that my Lulu arrived safe
and sound and is very happy! Thank you so much for all
your help and for answering my questions so well! I am
so glad I found you, if I ever ship again I will use
you guys for sure!
Thanks again!!
K. Z.
Domestic
*****


6/20/07
Hi Janet
Finally starting to settle in and just got my internet connection this
morning. Both cats arrived - safe but not so sound! They were yowling their heads off. Both have settled in nicely.
Thank you very much for your help in getting them across the country - it was one less thing to worry about.
Kind Regards
A. M.
Domestic


6/15/07
Dear Janet-

Thank you so much for all your and Dr.Hodgson's help!
We picked up our dogs yesterday, and they were so happy to see us! I was worried they would be a little ragged from the trip, but they were fine!

Thank you both again for all your help and support. You have been wonderful in a very stressful time. My husband and i agreed that getting the dogs here was more stressful than anything else we have done in our move. It was so nice to have people we can depend on!

L.S.
International to UK

Aimee and Kyle arrived safely in Dar Es Salaam.

Thanks for all your help and kindness. Both you and Dr. Hodgson were a joy to work with. You will likely next hear from me when it's time for Greg and "the kids" to return.

Kind regards,
S.M.
Tanzania
*******

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Happy and Content

June 18, 2007



Just wanted to let you all know that Jonsey has now arrived and all went very well. He is liking this area and is being his normal self so hopefully not too much traumatizing from the flight!! He is doing great, thanks so much for everything you and Dr. Hodgson have been wonderful.



You'll definitely be hearing from me in about 3 yrs when we have to get him back to the states for our move back to the states!!! You guys were great!

Thanks again, K S
London Gatwick

January 11, 2007

Mrs. Gant,

Budda arrived on time and happy in Bangkok.
Thank you and Dr. Hodgson for all your help.

JB
Thailand

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Cleo safe at home in Romania

October 2006

Dear Janet and Dr.Hodgson,
I want to thank you for all that you have done for me!
Cleo is here safe and sound!
I will be always grateful to you!
I will keep you posted about her babies!
THANK YOU!
M.R.
Romania

October 25, 2006
Airpets America,

Thank you very much for the special care you took of our dog during his stay at your kennel and on the ride to the airport. Shipping a dog to Hawaii can be so stressful . You and your staff were so thoughtful and patient with my many e-mails. When our dog arrived he was calm and showed no sign of stress.This is amazing considering that our dog has anxiety!

I wanted to make sure our dog arrived happy and safe for my two boys. Their dad just left for Iraq for a year . This is his second tour in 12 months. My children having their dog back was an uplifting blessing and we wanted to make sure your knew how instrumental you were in making our reunion a successful one.

I would definitely recommend you to others flying their pet. Thanks again.

Tamara O.

Honolulu, HI.

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Janet,

My apologies for not having written to you sooner to say thank you for all your help, advice and assistance you gave for bringing my little Westie dog 'Daisy' back from Orlando to Scotland.

Throughout every step of the way you gave me support in all the procedures involved with paperwork and red tape as well as reassurance and guidance.

Daisy arrived in London as if nothing had ever happened and was not stressed in the least, in fact once let out of her crate, after a very emotional reuniting hug and tummy rub, she just hopped into the car ready for her next journey.

I can't thank you enough for all your help you really made the whole process so simple without me for one moment ever worrying that something had been forgotten or not done. You were so patient with my endless emails asking questions and queries and never made me feel I couldn't ask a stupid question. Thank you for that.

You would definately be the first person I would think of if ever I had to recommend this service to anybody and if in the future I need to take Daisy abroad again you will be the first number I call.

Once again thank you for everything,

Lisa H.
Orlando to Scotland
September 2006

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Janet,
The cats arrived earlier today happy and safe. They had a small issue at the Brussels airport detecting the microchips, but I understand that your associate in Brussels resolved it with his own microchip reader.

Many thanks to you and Dr Hodgson for getting all the arrangements in order and getting Baxter and Tatu here safely. We appreciate it and are so happy to have the whole family together now.

D.T.
DFW to Brussels
August 22, 2006

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Janet,

Just wanted to let you know the cats got here safely and they're adjusting already to their new home!! Thank you so much for your assistance!! I know Bonnie & Clyde are both very thankful, too. :)

F.D.
Dubai, U.A.E.
June 2006

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I just want to thank you and Dr. Dale for all your help in getting our cats over to Ireland.  I was quite distressed when I first contacted you.  The person I had been working with prior to contacting Airpets quit working with me once we moved overseas without any explanation or contact.  You not only put my mind at ease, but quickly stepped in and provided exceptional service.  Your attention to detail ensured our cats a safe and expedient arrival.  I can't express enough our gratitude. 

 

The cats arrived healthy and happy Tuesday afternoon.  Upon 30 minutes after arrival the cats had eaten and were lounging about as if they had always live in our little flat.  By Thursday night the cats were back on their regular schedule.

 

Thank you for your patience, professionalism and quality service.  We could not have gotten our cats to Ireland without your assistance.  Our flat feels like a home now we have our entire family together.

 

Thank you Thank you Thank you!

 

Warmest Regards, 

ML

 

(Travel DFW to Gatwick date Feb. 14, 2005)

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Janet, I When I took princess to the Airport, they were even impressed with how prepared I was.  Especially the fact that I had all, if not more than, the required paperwork complete and ready.  I greatly appreciate your help, and will definitely recommend your service to other Marines that are traveling or moving.  I will also be using your service again in April-May timeframe to bring Princess back to California to stay. 

Thanks again for your help.

JP

(Travel California to N.Carolina date August 26, 2004)




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Airpets America *  4404 Colleyville Blvd. *  Colleyville, TX *  US *   76034
 
817-946-0190 or 817-235-8111